Does Net-A-Porter offer free returns? What's their exchange policy?

What's Net-A-Porter returns and exchanges policy? Can you return in-store? How many days do you have to return items to Net-A-Porter for a full refund? Do I need a receipt to return my item to Net-A-Porter? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Net-A-Porter does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 16, 2017

Yes, Net-A-Porter does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at net-a-porter.com.

Shopping tip: (December 14, 2018): Use promo code FW18FASHION to save 10% off at net-a-porter.com — redeem it here. You can also view more Net-A-Porter promo codes.

Update: we've found 114 more designer brands that currently offer free returns & exchanges and 2,204 fashion stores that are offering free returns & exchanges . You can also view all 6,528 stores that offer free returns & exchanges across all categories.

This user rated Net-A-Porter's returns & exchanges policies: 5.0
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About Net-A-Porter

Net-A-Porter is a major designer brands company operating the e-commerce site net-a-porter.com. Net-A-Porter sells its products and services in the designer brands vertical, offering discounts and promo codes to its customers infrequently. Net-A-Porter is very well-regarded among shoppers on Knoji, with 28 ratings and an average rating of 4.4 stars. Net-A-Porter scores very highly compared to other brands in the designer brands industry, providing 15 e-commerce features to better serve its customers.

Net-A-Porter's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Net-A-Porter offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Net-A-Porter offers free shipping on all qualifying orders. Get free delivery on your order from Net-A-Porter, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Net-A-Porter offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Net-A-Porter accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Net-A-Porter accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Net-A-Porter may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Net-A-Porter may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Net-A-Porter supports a promo code box on their website. Check the Net-A-Porter promo codes page for the latest coupon codes from Net-A-Porter. Read full answer >>
Sales:
Maybe
It appears that Net-A-Porter may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Net-A-Porter may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Net-A-Porter may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Net-A-Porter may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Net-A-Porter may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Net-A-Porter may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Net-A-Porter may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Net-A-Porter may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Net-A-Porter offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Net-A-Porter offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Net-A-Porter offers gift cards and discounted gift cards during special promotional events. Find gift cards for Net-A-Porter. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Net-A-Porter may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Net-A-Porter may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Net-A-Porter may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Net-A-Porter may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Net-A-Porter may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Net-A-Porter offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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